1. What We Collect We may collect and process the following data: 

- Name and contact details

- Pregnancy or birth-related information you provide voluntarily 

- Email or phone communications 

- Website usage data (cookies, IP address) 

2. How We Use Your Information We use your information to: 

- Deliver our services 

- Respond to enquiries 

- Send booking confirmations or updates 

- Improve our website and client experience 

3. Data Storage All data is stored securely and access is restricted. We do not share your data with third parties unless required by law or with your explicit consent. 

Any personal information will be treated in accordance with the General Data Protection Regulation (GDPR), as amended from time to time.

4. Your Rights You have the right to: 

- Access the personal data we hold on you 

- Request corrections 

- Request deletion of your data (unless legally required to retain it) 

- Withdraw consent for communications at any time 

5. Cookies We may use cookies to enhance site usability. You can disable cookies in your browser settings. 

6. For any data concerns, please contact us at: dede@thelisteningmidwife.co.uk